Cookie scanner can't find any cookies

If you've run a scan and our scanner can't find any cookies, it's likely your firewall is blocking our crawler! In most cases, whitelisting our crawlers I.P. address (45.55.125.144) will resolve the issue.

You may also try whitelisting our scanner's UserAgent: GetTermsCookieScanner/1.0

Whitelisting our cookie banner

Below are instructions for unblocking our scanner in Cloudflare. Even if you don't use their services, many of the same settings exist in other hosting platforms.

How to whitelist GetTerms IP in Cloudflare Firewall

Sometimes, our cookie scanner might be blocked by Cloudflare’s Firewall preventing it from crawling your website. If you want to fix this issue, follow the steps below.

Once you’ve logged into your Cloudflare account, follow the below steps:

1. Navigate to your Web Application Firewall (WAF) settings under the 'security tab' in the side menu
2. Select the ‘tools’ tab

3. Add our Cookie scanner’s IP to your IP Access Rules:
   1. IP, IP range, country name, or ASN: 45.55.125.144
   2. Action: Allow
   3. Zone: This website
   4. Notes: GetTerms Cookie Scanner
4. Save the rule by clicking ‘Add’

The above steps should work for most websites. If it doesn't work for you, please contact us.